Service & End User Agreement Levels
Service Level Agreement LB Consulting Group will respond to your registered support ticket within 24 business hours. Officially we don’t offer support during weekends but we love what we do so don’t be surprised if we answer your query off normal business hours. We are trying to accommodate various time zone demands at best of abilities LB Consulting Group’s business hours are Monday – Friday, 9AM-5PM CE(CEST for summer time). LB Consulting Group’s support is closed on major Swedish holidays including: New Years DayEpiphanyGood FridayEaster...
Read MoreLB Consulting Group – Privacy Policy
Effective starting: 1-Jan-2018 Introduction This Privacy Policy describes what personal data that (“LB Consulting Group”) processes about you, for what purposes such information is processed and what we do with that personal data. LB Consulting Group AB, Org Reg No 556625-3380 with the address Valhallavägen 80, SE-114 27 Stockholm, telephone number +46 (0)8-656 30 72, is responsible for the processing of your personal data (the Controller). However, LB Consulting Group may also be processing your personal data in the capacity of a Processor, as further described in the “LB Consulting...
Read MoreRoyal Institute of Techonlogy – Case Study – Implementation of the Scaled Agile Framework at Ford
[2016-10-07] We had the privilege to present a case study of the implementation of the Scaled Agile Framework at Ford for Royal Institute of Technology (KTH) in Stockholm. This session included the next generation of “engineers” and we are thrilled there is so much interest in Lean & Agile Methodologies at scale.
Read MoreTransformation of Visma Commerce R&D towards Scaled Agile Framework for Commerical Software Development Products
Abstract Scaled Agile Framework or “SAFe” is one of the leading frameworks to address enterprise agility, i.e. product development that involves several development teams with dependencies between each other’s deliverables/code and where each program initiative needs to be in synch with the overarching business initiatives. SAFe has rapidly gained in popularity in “product oriented” software organizations around the world using traditional agile methods like SCRUM/Kanban (SCRUM Ban), where the real challenge lies in see the “Overall View & Status” at the various levels in the...
Read MoreScaled Agile Framework presentation at Scania
[2015-04-15] We had the privilege to present an overview of the Scaled Agile Framework for Scania IT Management group. This session was initially scheduled for 1,5h, but raised so much interest so it kept going for 3 hours time. Again this demonstrates for us the interest in enterprise agility and that what we are doing is right.
Read MoreBulk Clone Professional for Jira – Documentation
Hi and Welcome to the documentation of Bulk Clone Professional for Jira On the following pages we will guide you through the setup and usage of this plugin, and you will see how easy it is to get started and how intuitive the plugin is to use. The documentation contains of the following chapters; Installation of the plugin Setup of the plugin Usage of the plugin If you have support questions drop us a note here Note: Some of the features listed below adheres to the latest versions of Bulk Clone Professional and Jira 7.x, these features may not exist for compatible versions supporting Jira...
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We offer professional services within Software Management, Enterprise Agility, Process Engineering, & Tooling. We also offer commercial IT add-ons for Workflow Management Products
We have extensive worldwide experience in countries such as United Kingdom, Germany, United States, France, Sweden, Denmark and others